315 East Hollywood Blvd 4-AMary Esther, FL 32569

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Home » Testimonials


June 13, 2023

Positive: Professionalism, Quality, Responsiveness, Value

Heidi was so amazing. Immediately was able to assist me and find me another company after the one I was with dropped coverage for Floridians. She was so kind and understanding. She truly took time and cared. 10/10 would recommend this company to anyone.

March 23, 2023

Keith at the Insurance center really worked hard to compare policies for my family. Auto quotes, renter policies and a business policy too. Fast, efficient and overall great communication with all the questions I was seeking to answer. Definitely recommended!

December 8, 2022

I asked Keith Bankston to review my home owner’s insurance policy with me over the phone. Because of the rising cost of home insurance in Florida, I wanted Keith to see if there were adjustments I could make to my policy without hurting my coverage. Keith found several adjustments I could make, without changing my deductible and still saved me a thousand dollars a year in my annual premium. Including a discount for retired military like myself. I can’t thank Keith enough! I am certainly glad he is my insurance representative and I would highly recommend him to anyone.

June 30, 2022

Fast, professional, and very experienced in all policy needs. Keith shops all companies, upfront with any differences, and committed to ensuring you only get the coverage you need, at the price you can afford, and with a reputable company! Highly recommended!!

March 7, 2022

I have done business with them for the better part of 4 years now and they have been consistently professional and helpful in any way possible. I have multiple properties and sometimes dealing with all the different carriers can be a hassle, but Keith and the rest of the team are always on top of it! Every call/email I send is quickly returned. I have 0 complaints and only recommendations doing business with them.

February 14, 2022

Positive: Professionalism, Responsiveness

We worked with The Insurance Center of NW Florida for almost 6 years as our insurance agent for our house in Florida. Over the course of those 6 years, we went through multiple property managers, multiple tenants, and multiple ups-and-downs, but the Insurance Center of NW Florida, particularly Keith, remained steadfast and professional. Our policies were always handled with speed and dedication and it was the amazing team here that were the rock of our safety and peace of mind. I would highly recommend the folks at The Insurance Center of NW Florida!

January 16, 2022

Keith has been helping me for years. Sure, we’ve run into some problems along the way like when my home owner’s insurance company folded…twice. But, Keith and his team got me the same, if not better, coverage than I had before with no break in coverage. He is quick to respond personally to my issues and always has a professional answer. I couldn’t be happier.

May 26, 2021

Positive: Professionalism, Quality, Responsiveness, Value

WOW! This team is great to work with. Keith left no question unanswered! He worked hard to find the best policy for our family. Tory and Mary were always friendly and ready to help if he was on the other line or with another customer. It is not often you find folks in a ‘sales’ type job where they are more concerned that you have what you need than trying to sell me stuff I don’t need. They are all very nice and professional. I highly recommend them to anyone shopping insurance!

April 1, 2021

Positive: Professionalism, Quality, Responsiveness, Value

Keith was very professional in reviewing my coverage with me today for our home. It is up for renewal and we wanted to make sure we had sufficient coverage due to the fire that hit our area last May. He was very helpful and knowledgeable. We have them handle all of our insurance needs. They were very helpful in assisting us with our claim when the fire hit our community last year. We are very satisfied with The Insurance Center.

January 30, 2020

Keith with the Insurance Center was the fastest with my quotes, yes multiple quotes to choose from, as well as the most helpful and informative. He helped me make the right decision for my home owners insurance policy and explained things to me easily and simply. I got a good deal, with good coverage from an honest and reliable insurance man! I highly recommend.